How Gumtree Survived Facebook’s Onslaught

How Gumtree Survived Facebook’s Onslaught

Strategy

:

Priceless Notifications

🚀 Success:

14.8 MAU in the UK (2010)

🌱 Metrics Improved:

Sign Ups, Engagement, Monthly Active Users

Facebook has a good history of cannibalising successful social apps.

But Gumtree has held on, maintaining over 9M visitors per month in the UK alone.

The formula

When it works best

How it looks in the real-world

Priceless Notifications

Gumtree’s search alerts are like scalable mini salespeople.

With personalised notifications like these, Gumtree consistently gets users coming back to see exactly what they’re looking for.

And since Facebook marketplace’s brand and their notifications are diluted with other social media stuff, Gumtree has managed to hold Facebook off from occupying that valuable space in a user’s mind.

How it works

Gumtree’s search alerts are like scalable mini salespeople.

With personalised notifications like these, Gumtree consistently gets users coming back to see exactly what they’re looking for.

And since Facebook marketplace’s brand and their notifications are diluted with other social media stuff, Gumtree has managed to hold Facebook off from occupying that valuable space in a user’s mind.

Why it works

What it means for you

Your product doesn’t have to be a marketplace to benefit from this strategy:

  1. Understand the niche use cases that your users are looking for
  2. Remind them when the value you provide coincides with precisely what they want
  3. Once you’ve brought them back for one use case, suggest parallel use cases
  4. -> This compounds into stronger and stronger habits

Genius rating:

8

/10

Focusing on what you're good at is a great way to be defensible.

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Founder

Hey! I'm Cameron.

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